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PRIVACY POLICY

Privacy Policy

This Privacy Policy outlines how personal information is collected, used, and shared when visiting or making a purchase from theopulencelondon.com.

Personal Information We Collect:

When you visit the site, we automatically collect information about your device, including web browser details, IP address, time zone, and certain cookies. Additionally, as you browse, we collect data on the web pages or products viewed, referral sources, and interactions with the site (referred to as "Device Information").

We collect Device Information through technologies such as cookies, log files, and web beacons.

When making a purchase, we collect Order Information, including name, billing and shipping addresses, payment details, email address, and phone number.

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information:

We use Order Information to fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations. Additionally, we use this data to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide information or advertising based on your preferences.

Device Information helps us screen for potential risk and fraud, improve and optimize the site, and generate analytics on customer interactions.

Sharing Your Personal Information:

We share Personal Information with third parties to assist in using the data as described. For instance, Shopify powers our online store, and Google Analytics helps us understand customer interactions.

We may also share information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising:

We use Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising through various platforms.

Do Not Track:

Our site's data collection practices remain unchanged when we receive a Do Not Track signal from your browser.

Your Rights:

If you're a European resident, you have the right to access, correct, update, or delete your personal information. Contact us through the information below to exercise this right.

Data Retention:

We retain order information unless you request its deletion.

Changes:

This privacy policy may be updated to reflect changes in practices or for operational, legal, or regulatory reasons.

Contact Us:

For more information, questions, or to make a complaint, contact us via email at Support@esandor.com.